Reviews

from our CUSTOMERS near Queens!

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  The customer service was excellent. Our salesman was very helpful and friendly.

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  Excellent service in purchase of new vehicle.

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  Ira Golberg and Bob were professional, didn't try to up-sell me. They had the paperwork ready, explained everything and I left with all my questions resolved, and the situation completed. . . . couldn't ask for better service and look forward to doing another transaction with them in the future.

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  Good service

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  Excellent!!!

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  They gained my trust right away. Happy with the efficient service.

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  Star Nissan has definitely met my expectations! Professional, timely, and communicated everything that was needed to maintain my vehicle as requested.

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  Service and my expectations went well.

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  Alicia took care of me and was very professional, kind and efficient. I mentioned that I'm on a lunch break and I would appreciate it if she could get me in and out as soon as possible. She had me in and out in an hour! Very happy!

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  Able was Great!! Excellent service all around. I needed a tire plugged, and oil change. He made sure I was in and out in a no time!

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  Great service here. Was able to purchase and drive a car home within hours of being at this dealership. Salesman Edmund was awesome. He went above and beyond to make the process as easy and smooth as possible .Thank you Star Nissan!

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  Roberto speaks Spanish and help me a lot about my car. I went without an appointment and the service was immediate. I had a happy day and also others customers. Thanks Nissan.

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  If you need a car with little nonsense and great deals come here. You get free oil changes for life!

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  Everyone was very professional and assisted me. Mark was super helpful and answered all my questions! I will continue to go here for my Nissan needs!

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  Star Nissan made my first lease buying experience so easy! They have attention to detail and I felt that they genuinely wanted to help me and not just sell me something! I'm so glad I found them since I was extremely overwhelmed with the multiple dealerships I had already seen and Star Nissan was such a breath of relief compared to them. You won't be disappointed!

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  very polite and friendly, service was good

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  Ali the sales person that took care of us was a difference maker, he made it so easy for us. thank you to him and all that were involved. We are very pleased with our Rogue.

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  I’ll be going to this Nissan dealership from now on. Even though there’s one right near my house, I’ll travel to this one because of how fast & efficient they are.

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  Warm reception and good service attitude helped me solve the defects of the car. I choose Nissan and feel good. Thank you!

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  Bob the salesmen listen to what I was looking for an came up with a couple of different options .so I could make a good decision and got a car that fit my budget and needs thanks Bob and star Nissan for the service

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  I am very satisfied with my Altima. Rocco Cervone, my sales person, was excellent. He was very thorough and efficient. He explained the workings of the car, clearly and concisely Overall, this was an excellent experience.Thank you.

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  Very courteous and had the car done quickly.

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  Nissan service is always courteous and accomodating and great service. I have been with them over 20 years and they never disappoint.

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  Was very pleased with my sales person, Tony Signorilli, and the fianance person, Ira Goldberg. Both very kind and very helpful!!

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  My sales representative Bob was extremely helpful and made sure I was well informed on every detail towards my new car. Gus was also great and helped me out with the price I wanted. I was very happy with my overall service !

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  Everything was perfect the timing the courtesy compassion and very well mannered I trust my car there

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  I've been with Star Nissan for 12 years. The service is excellent, the staff is courteous and knowledgeable. They always make sure that what needs to get done on my car gets done. I've never taken my car anywhere else!

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  True professional great customer service very pleased!

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  Had a wonderful experience here! Ali helped us get our new car and he was honest, forthcoming and we were out of the dealership within an hour! Will defiantly use him again and come back for our next car!

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  Excellent service! Ali is the best salesman we ever met, very knowledgeable and explained everything throughly.

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  I bought car parts there I don’t know why thy need my id middle guy comment on me, but spanish guy helped me well over all my experience is good

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  Not the first time and not the last time. Very friendly honest people mngmnt is superb. Loved working with them

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  I love it and I am very grateful for the great family that I have in that place. Most of them have good hearts and treat each other well. I have good colleagues, friends and good bosses. Thank my God.

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  One word. AMAZING. Chris Butlers was our sales person who went above and beyond my family’s expectations. He explained every bit about the sale to the car features and made our experience easy and smooth. Plus Gus who was I believe the manager was also very helpful. I will definitely recommend this dealership especially the sales person.

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  They went far and beyond to accommodate us. The salesman Tony was wonderful and answered all my questions. I have and will continue to refer them to friends and family.

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  Returned a leased car. Excellent service. The guys who helped us were very nice and everything was done extremely quick.

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  Very nice and accommodating!

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  Always been good to me

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  It was my pleasure going back 2nd time to get a new car at Star Nissan. From making an appointment to see a sales agent, and returning a leased car was very smooth and quick process. Thanks to my sales agent Eddie for making it all possible.

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  The customer service was excellent and they did a great service on my vehicle.

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  Very courteous and had the car done quickly.

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  My appointment was at 6:30 am. It was easy as like fifo (first in first out) order. Robert was the one who assisted me. I was waiting at shop for 1-1/2 hrs.

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  Super customer service!

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  Another great and quick service. Friendly service reps.Highly recommend.

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  A bilingual agent, it is wonderful. Roberto speaks Spanish and help me a lot about my car. I went without an appointment and the service was immediate. I had a happy day and also others customers. Thanks Nissan.

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  Very friendly. efficient and fast service.

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  Chris was Great!! Excellent service all around. My 2 (almost new) driver side tires were slashed. The car was received and serviced in what seems to be record time. I absolutely appreciate the prompt, professional service this location offered me.

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  The sales manager Gus at Nissan is the best sales manager I've ever dealt with at Nissan dealerships .make the trip it's worth it I drove 45 minutes from Long island to get there at lease my second car there 🖖

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  Wonderful

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  Thank you Robert, Chris and Star Nissan service staff for your quick and thorough work on my vehicle.

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  A few miles away from my neighborhood but it was worth it. Good service.

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  It's always easy leasing from Star Nissan. Joe Kolb was excellent. He made the whole experience easy and seamless! Diane was helpful and friendly when I called and helped arrange for the inspection. I always recommend Star!

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  Hassle free awesome dealership! Salesman, Chris is a hardworking good salesman who will do all he can to get you into the car you want. The manager, Gus is always there to help. I will go back.

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  It was my 1st service transaction. I was the 3rd car in line at 6:45 am. I was out before noon. Standard service, oil change, inspection, recall for my Nissan Kicks. Service people are nice. Oh btw my car key battery went dead and they replaced it without charge. I'll go back again.

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  Salesman Chia is the best A+! Smoothest experience ever, ask for Chia he rocks!

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  I have always had a very pleasant experience when I get my car serviced. The main reason has always been Rich Pittman. He is a total professional. He is always patient when I have questions, concerns and urgent deadlines to the table. He also shares great advice and is always looking out for getting me the best value. I am a better car owner because of him. My car is well taken care of. Star Nissan is lucky to have him.

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  Absolutely the best dealership experience I’ve had during car hunting. Tony was the one helping me and he was absolutely amazing. Very accommodating, patient, and a good listener. It felt like chatting with a friend about the cars over coffee. He went above and beyond to make ma a happy customer. He sent me home with even better car I wished to buy and a big smile on my face!

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  My electric car I had bought from a different dealer out of state was about to die from lack of power while I was still miles from home because the cold was causing it to deplete faster. I rolled into Star Nissan just in time, and never have I been treated more helpfully, more generously or more professionally!

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  Had a great experience at Star Nissan! I did my homework and knew exactly what I wanted. When I called, Kia told me there was an even better option than what I was looking at available. When I got there, Gene was great about giving me the best possible deal and worked with me when I said I was also thinking about trading in my old car

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  I love coming to star Nissan. I am ALWAYS treated with respect and kindness. Rich, in parts & services, always always always goes above and beyond. Rich takes the time to talk through the problem, explain the best options for a solution. I am so appreciative of Rich and the rest of the team!! Thank you!!

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  Great experience with this dealership. Everything was fast and to the point !! No BS and straight with everything. Ali kazmi helped us with our purchase And we couldnt be more happier. Anybody that wants to get a car without the hassle ask for him!!!! Great service

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  Mark was very pleasant and extremely helpful. He and the Service Manager both went to great details to identify the issues I wanted to raise. Went extra miles to ensure that service is performed with minimum cost to me. Provided me best recommendation. Among Nissan dealerships in Queens I dealt with over past three years, this was the most pleasant and satisfactory. Quality, speed and cost. Can’t go anywhere else so long as these people are around!

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  We were treated great by everyone involved. Left feeling very confident that we received a great deal. Highly recommend Star Nissan Salesman Chris Butler, made the experience amazing

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  I just have to give an excellent recommendation to my advisor Chris. He was truly amazing, was able to get a new transmission done in one day. My only advice would be to have some sort of loaner car deal because it does hurt my chances of servicing with this dealer as opposed to others

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  Our salesman was Chris and he did very good job , we are very satisfied with his ability to explain every detail of the car and with his patience. 5 stars for the Salesman. Financial manager is great and very reasonable and wise man. He helped us with our issue and resolved it very quickly. Very happy with the work of Star Nissan, the team is great. We will be getting our next car in this dealership again with Chris. Thank you very much.

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  The best experience I’ve ever had while buying a car. We all know that buying a car can be stressful, but definitely not at this dealership! My sales consultant Ali Kazmi was the star of the show! He was so incredibly helpful! He was super patient with my father and I, and all the questions we had. Clearly knowledgeable and made everything so smooth and easy. He was honest and helped us get exactly what we wanted. In fact he helped us get even more than what we wanted!

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  Went to 2 other dealerships looking for help, was getting the run around till I stopped into Star Nissan. …More

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  They called me and came to find me outside. I was well informed about what was going on with my car and approximately how long it was going to take. I felt like they made a great effort to take care of me and keep me informed

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  Joe K has been my salesperson at Star Nissan since I bought my first car in 2008. This last car is number 9 since 2008 and I only ask for Joe K. I feel like family every time I go into the showroom. I am a loyal Star Nissan customer and Joe is the man I work with.

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  Chris was excellent and very knowledgeable and professional. He really cares about his customers. Thanks Chris for getting me in and out quickly so I can go to work. I plan on coming back to this dealership.

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  Among Nissan dealerships in Queens I dealt with over past three years, this was the most pleasant and satisfactory. Quality, speed and cost. Can’t go anywhere else so long as these people are around!

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  Very happy with the work of Star Nissan, the team is great. We will be getting our next car in this dealership again with Chris. Thank you very much.

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  Very professional fast and efficient. The level of service was a amazing. Definitely recommend to anyone

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  Went to get an oil change and than came back for the recommended tire rotation. Everything was done timely and everyone was very courteous.

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  I came in looking for a used vehicle and, with Fred Braswell's help, I was able to leave with a 2020 Rogue Sport. I was a little nervous but the vibe in the place was just awesome! Great people! Do your business here!

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  Had a great experience at the dealership leasing a new 2020 Nissan Rogue. Not sure if this was specific to my sales associate, Eddie, but he was great. I was able to find what I wanted at a reasonable price and I wasn't hassled at all. Eddie was very helpful and clear, showing how capable he was. Would recommend this to others as well, but of course YMMV.

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  I received quick and kind service, especially from Mark at the service desk. I only needed a routine oil change, but he answered all my inquiries and explained the basic check up that was done on my car. Overall, I had a very pleasant experience!

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  Mark was very pleasant and extremely helpful. He and the Service Manager both went to great details to identify the issues I wanted to raise. Went extra miles to ensure that service is performed with minimum cost to me. Provided me best recommendation. Among Nissan dealerships in Queens I dealt with over past three years, this was the most pleasant and satisfactory. Quality, speed and cost. Can’t go anywhere else so long as these people are around!

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  Good guys work there , but you need to know your prices before you shop there

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  I received quick and kind service, especially from Mark at the service desk. I only needed a routine oil change, but he answered all my inquiries and explained the basic check up that was done on my car. Overall, I had a very pleasant experience!

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  Had a great experience at the dealership leasing a new 2020 Nissan Rogue. Not sure if this was specific to my sales associate, Eddie, but he was great. I was able to find what I wanted at a reasonable price and I wasn't hassled at all. Eddie was very helpful and clear, showing how capable he was. Would recommend this to others as well, but of course YMMV.

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  Mark was very pleasant and extremely helpful. He and the Service Manager both went to great details to identify the issues I wanted to raise. Went extra miles to ensure that service is performed with minimum cost to me. Provided me best recommendation. Among Nissan dealerships in Queens I dealt with over past three years, this was the most pleasant and satisfactory. Quality, speed and cost. Can’t go anywhere else so long as these people are around!

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  Great environment, sales know the cars well. Worked with me with the budget on the leased car. Returned a different make car, fast and easy. Salesperson goes over all aspect of the car before I drove off with it. I had an appointment on the day that I closed the deal with the car and they were very accommodating and work within the time frame I had.

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  Friendly service but when I got there didn't have any cold water to drink, so don't come here thirsty if you want to do business 🥤